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What You Agree To When You Use zb888

These terms set out how your account works, what we collect, how we handle your data, and what applies when you use zb888 from Pakistan.

Account holder termsPakistan-region eligibilityJazzCash, Easypaisa, Raast payment conditionsData handling and retentionContact and dispute path
zb888 What You Agree To When You Use zb888
HOW WE HANDLE THIS

Data, Security and Your Account Rights

Your account security and data handling are not afterthoughts here. We apply practical measures at every stage — from account creation through each JazzCash, Easypaisa, or Raast transaction — so that your information stays with us and not elsewhere.

Data We Collect

We collect your name, mobile number, and payment details when you register. Transaction data from JazzCash, Easypaisa, and Raast is logged for verification and dispute resolution purposes only.

Cookie Use

We use session cookies to keep your account active and preference cookies to remember your language and payment method. You can clear these from your browser or mobile settings at any time.

Retention Period

Account data is kept for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of what we hold at any time via support.

Requesting Changes

To correct or remove personal data, contact us through live chat or the in-app request form. We verify your identity against your registered mobile number before processing any change.

POLICY CONTACT PATHS

How to Reach Us About Legal Matters

If you have a question about your rights under these terms, want to request a data correction, or need to raise a dispute about a transaction, our support team handles all of that. Reach out through any of the channels below. For account-specific queries, have your registered mobile number ready — the one linked to your JazzCash, Easypaisa, or Raast wallet — so we can verify your identity and respond accurately.

Team online

Live Chat

Start a live chat from your account dashboard. Give your registered number and describe the legal or policy issue clearly so we can route it to the right team.

Email Support

Send your query to our support address. Include your account ID and the specific policy section you are asking about. We aim to respond within one working day.

In-App Request

Log in via mobile, go to Account Settings, and select Policy or Data Request. The form goes directly to our compliance team for review and follow-up.

Common Questions About These Terms

These are the policy questions we hear most often. If yours is not here, reach out through live chat or the in-app request form.

Yes, if you access zb888 from Pakistan and local law in your region permits it. Eligibility is checked at registration. Access depends on where you are and what local law allows.

Yes. Contact our support team through live chat or the in-app request form. We verify your identity via your registered mobile number before sending any data summary.

We retain transaction and identity records for the period required by applicable regulations after account closure. You can ask what we hold and for how long by contacting support.

Transaction references and amounts are logged to verify deposits and withdrawals and to resolve disputes. We do not store your full JazzCash or Easypaisa account credentials on our servers.

Start with our live chat or email support. Give your account ID and the transaction reference. Unresolved cases are escalated internally. We follow up with a written response.

We post updates here with the effective date. Using your account after that date counts as acceptance. For material changes, we also send a notification to your registered mobile number.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.